Talk to a real human at ATV Dubai Desert
Pick the channel that matches what you need. WhatsApp is fastest — reply usually under five minutes during operating hours. Phone, email and a Business Bay walk-in office are also live.
- ✓DTCM Licensed
- ✓Hotel pickup included
- ✓Reply usually under 5 min
Four channels. One thread per booking.
Every channel routes to the same office. Pick the one that fits — we keep the thread together for your booking.
+971 52 440 9525
Replies typically under 5 min · 06:00 – 22:00
Default channel. Use for booking, availability, custom combos, dietary management, pre-ride questions.
Open WhatsAppPhone
+971 50 496 8087
Answered live or returned within 30 min
Use for same-day pickup changes or guests who prefer a call.
Call now[email protected]
Same-day reply during working hours
Best for invoices, formal corporate quotes, group bookings of 10+, attached documents.
Send emailWalk-in office
Business Bay, Dubai
Sat – Thu 09:00 – 19:00 · Fri 14:00 – 19:00
Voucher purchase, contract signing for corporate bookings, lost-and-found. Pickups happen from your hotel.
Open mapSend the six lines below. Get a price back today.
This form opens WhatsApp pre-filled. We do not collect or store anything on this site — your message goes straight to the office thread.
Find us in Business Bay
Office #404, 2 Al Asayel St, Bay SquareBusiness Bay, Dubai
United Arab Emirates
Pickups happen from your hotel inside the standard Dubai zone. The office is back-of-house for paperwork (vouchers, corporate contracts). Save the meeting-point pin from the booking confirmation before heading out — mobile data is flaky on the run-up to the dune plot.
Contact FAQ
What's the fastest way to reach you?
WhatsApp on +971 52 440 9525. Daytime response is typically under five minutes. We reply between 06:00 and 23:00 local time, every day of the week.
Can I walk in to the Business Bay office?
Yes during published hours, but pickup is normally arranged from your hotel. The office is the right place for vouchers, contract signing for corporate bookings and lost-and-found.
Do you have email support?
Yes — [email protected]. Email is best for invoices, formal quotes and large group bookings. Same-day reply within working hours.